--- title: Comment on a Warranty Ticket description: Comment on a Warranty Ticket SiteLine --- [Skip to content](https://info.vueops.com/knowledge/comment-on-a-warranty-ticket#main-content) English Show submenu for translations [Request Help](https://info.vueops.com/knowledge/kb-tickets/new?hsLang=en) ![branding-blue-tagline.svg\]](https://info.vueops.com/hubfs/Imported%20images/branding-blue-tagline.svg) Open main navigation Close main navigation - English Show submenu for translations - [Request Help](https://info.vueops.com/knowledge/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [VueOps Help Center](https://info.vueops.com/knowledge?hsLang=en) 2. [Warranty Tickets](https://info.vueops.com/knowledge/warranty-tickets?hsLang=en) # Comment on a Warranty Ticket **Background**                The Comments tab is a space for all stakeholders in the Warranty Workflow to communicate throughout the Ticket's lifecycle. By keeping all your collaboration in SiteLine, you have a single source of truth for the entire history of a ticket. **Required User Permissions** All users can add Comments to Warranty Tickets they have access to. **Steps** 1. Navigate to the Warranty Tickets Module. 2. Select the relevant ticket from the grid. 3. Change the Tabto **‘Comments’.** 4. Type your comment in the open text box. You can use the ‘**@**’ symbol before a user’s name to notify them of the comment by email. 5. Click **‘Post Comment’**. **Additional Information** Comments are shown in chronological order, newest at the top. If a comment is edited after it’s been posted, the timestamp will be updated to the time of the most recent edit, but it will not change its position in the timeline. Email notifications are sent to everyone you mention with the ‘@’ symbol. On the Warranty Ticket homepage, the speech bubble icon next to the Ticket ID will show the number of unread messages on that ticket. 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