---
title: Permission Levels and Scope
description: Permission level and Scope for User Management in VueOps
---

[Skip to content](https://info.vueops.com/knowledge/permission-levels-and-scope#main-content)

English

Show submenu for translations

[Request Help](https://info.vueops.com/knowledge/kb-tickets/new?hsLang=en)

![branding-blue-tagline.svg\]](https://info.vueops.com/hubfs/Imported%20images/branding-blue-tagline.svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Request Help](https://info.vueops.com/knowledge/kb-tickets/new)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [VueOps Help Center](https://info.vueops.com/knowledge?hsLang=en)
2. [Users](https://info.vueops.com/knowledge/users?hsLang=en)
3. [Permission Levels and Scope](https://info.vueops.com/knowledge/users?hsLang=en#permission-levels-and-scope)

# Permission Levels and Scope

## VueOps uses a combination of Scope and Permission Level to control what users can see and do.

### **Scope**

Scope defines the breadth of a user's access:

- **Facility** — Access to facility-level data (assets, locations, tickets, documents)
- **Project** — Access limited to specific project data
- **Vendor** — Access limited to vendor-relevant information

### **Permission Levels**

Permission levels define what actions a user can perform within their scope:

- **Administrator** - Highest level access with complete autonomy in managing the facility - documents, users, assets.
- **Collaborator** - Standard access for team members who need to view and contribute to facility data
- **Partner Manager** - Extended access for managing partner relationships and broader oversight

![Users - Project Permission and Role](https://info.vueops.com/hs-fs/hubfs/VueOps%20KB%20Article%20Images/Users/Users%20-%20Project%20Permission%20and%20Role.jpg?width=670&height=424&name=Users%20-%20Project%20Permission%20and%20Role.jpg)

*The Permission Level mapping dialog showing a user's organization, scope, and assigned role.*

**ℹ️ NOTE:** *Permission mappings can be configured at both the organization level and the facility level. The "View Mapping" link on each user shows their complete permission configuration across all levels.*

### **Viewing Permission Mappings**

Click "View Mapping" next to any user's Permission Level to see their full access configuration:

- Organization they belong to
- Scope level (All, specific facility, specific project)
- Assigned role/permission level

- [Documents](https://info.vueops.com/knowledge/documents?hsLang=en#main-content)

    - [Managing Documents](https://info.vueops.com/knowledge/documents?hsLang=en#managing-documents)
    - [Collections](https://info.vueops.com/knowledge/documents?hsLang=en#collections)
    - [Tags](https://info.vueops.com/knowledge/documents?hsLang=en#tags)
- [Warranty Tickets](https://info.vueops.com/knowledge/warranty-tickets?hsLang=en#main-content)

    - [Manage Tickets](https://info.vueops.com/knowledge/warranty-tickets?hsLang=en#manage-tickets)
    - [Set Up](https://info.vueops.com/knowledge/warranty-tickets?hsLang=en#set-up)
    - [contractor](https://info.vueops.com/knowledge/warranty-tickets?hsLang=en#contractor)
    - [Trade Partner](https://info.vueops.com/knowledge/warranty-tickets?hsLang=en#trade-partner)
- [Drawings](https://info.vueops.com/knowledge/drawings?hsLang=en)
- [Users](https://info.vueops.com/knowledge/users?hsLang=en#main-content)

    - [User Accounts](https://info.vueops.com/knowledge/users?hsLang=en#user-accounts)
    - [User Access](https://info.vueops.com/knowledge/users?hsLang=en#user-access)
    - [Manage Users](https://info.vueops.com/knowledge/users?hsLang=en#manage-users)
    - [Permission Levels and Scope](https://info.vueops.com/knowledge/users?hsLang=en#permission-levels-and-scope)
- [Locations](https://info.vueops.com/knowledge/locations?hsLang=en#main-content)

    - [Location Configuration](https://info.vueops.com/knowledge/locations?hsLang=en#location-configuration)
    - [Location Management & Operations](https://info.vueops.com/knowledge/locations?hsLang=en#location-management-operations)
    - [Location Insights](https://info.vueops.com/knowledge/locations?hsLang=en#location-insights)
- [Assets](https://info.vueops.com/knowledge/assets?hsLang=en#main-content)

    - [Asset Insights](https://info.vueops.com/knowledge/assets?hsLang=en#asset-insights)
    - [Asset Configuration](https://info.vueops.com/knowledge/assets?hsLang=en#asset-configuration)
    - [Asset Operations](https://info.vueops.com/knowledge/assets?hsLang=en#asset-operations)
- [Models](https://info.vueops.com/knowledge/models?hsLang=en#main-content)

    - [Model Management](https://info.vueops.com/knowledge/models?hsLang=en#model-management)
    - [Model Views](https://info.vueops.com/knowledge/models?hsLang=en#model-views)
    - [Model Viewer](https://info.vueops.com/knowledge/models?hsLang=en#model-viewer)
    - [Viewer Enhancements](https://info.vueops.com/knowledge/models?hsLang=en#viewer-enhancements)
    - [Model Set](https://info.vueops.com/knowledge/models?hsLang=en#model-set)
- [Connecting to External Applications](https://info.vueops.com/knowledge/connecting-to-external-applications?hsLang=en)
- [FAQ](https://info.vueops.com/knowledge/faq?hsLang=en)
- [SiteLine Administration](https://info.vueops.com/knowledge/siteline-administration?hsLang=en#main-content)

    - [Projects](https://info.vueops.com/knowledge/siteline-administration?hsLang=en#projects)
- [SiteLine on Mobile Devices](https://info.vueops.com/knowledge/siteline-on-mobile-devices?hsLang=en)
- [Procedures](https://info.vueops.com/knowledge/procedures?hsLang=en#main-content)

    - [What is a Procedure?](https://info.vueops.com/knowledge/procedures?hsLang=en#what-is-a-procedure)
    - [Procedure Operations](https://info.vueops.com/knowledge/procedures?hsLang=en#procedure-operations)
- [Programs](https://info.vueops.com/knowledge/programs?hsLang=en#main-content)

    - [What is a Program?](https://info.vueops.com/knowledge/programs?hsLang=en#what-is-a-program)
    - [Program Management](https://info.vueops.com/knowledge/programs?hsLang=en#program-management)
- [Service Requests](https://info.vueops.com/knowledge/service-requests?hsLang=en#main-content)

    - [What is a Service Request?](https://info.vueops.com/knowledge/service-requests?hsLang=en#what-is-a-service-request)
    - [Service Request Management](https://info.vueops.com/knowledge/service-requests?hsLang=en#service-request-management)
- [Work Orders](https://info.vueops.com/knowledge/work-orders?hsLang=en#main-content)

    - [Work Order Fundamentals](https://info.vueops.com/knowledge/work-orders?hsLang=en#work-order-fundamentals)
    - [Work Order Operations](https://info.vueops.com/knowledge/work-orders?hsLang=en#work-order-operations)

[![Chill listening crop-3](https://info.vueops.com/hubfs/branding-blue-tagline-2.svg "Chill listening crop-3")](https://vueops.com)

VueOps SiteLine Help Center

<https://www.linkedin.com/company/vueops> <https://twitter.com/vueops?lang=en>

Copyright © 2026, VueOps