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Service Request Form
The Create Service Request form is streamlined with three tabs:
The Create Service Request form showing the simplified interface with Details, Assignments, and Procedure tabs.
Details Tab
The Details tab captures the essential information about the request:
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Title - A short description of the issue (e.g., "HVAC not cooling in Room 415").
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Photos & Videos - Attach visual evidence of the issue.
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Description - A detailed explanation of the problem.
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Priority - How urgent the request is (None, Low, Medium, High, Emergency).
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Locations - Where the issue is located.
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Assets - What equipment is affected (if known).
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Category - Classification of the request type.
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Attachments - Supporting documents.
Assignments Tab
Specify who should handle the request:
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Assigned To - Users or teams responsible for addressing the request.
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Reporters - The person who submitted the request.
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Watchers - Additional users who should be notified of updates.
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Facility Manager - The facility manager overseeing this area.