Types of Work Orders

Standard Work Orders

A standard work order (WO) details a one-time maintenance task, repair, or inspection for a specific asset or location. You can create a standard work order from the Tickets module by selecting Work Order from the Create button dropdown.

Recurring Work Orders

A recurring work order is a work order that repeats on a defined schedule. Recurring work orders are useful for preventive maintenance tasks that need to happen at regular intervals—daily, weekly, monthly, or quarterly. They are generated automatically from a Program.

Sub-Work Orders

A sub-work order (SWO) is a child task created under a parent work order. Sub-work orders allow you to break down complex work into smaller, manageable tasks—for example, creating a separate sub-work order for each asset on a production line that needs the same maintenance. For more details, see the Parent and Sub-Work Orders section below.

The Type filter dropdown showing all ticket types: Warranty, Work Order, Recurring Work Order, Service Request, Program, and Sub Work Order.