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Work Order Lifecycle

Every work order follows a defined lifecycle through status changes. The status indicates where the work order stands in its execution.

Statuses

  • Open - Default status when you create a work order. The task is ready to be started.

  • In Progress - Select this status to indicate that work has begun on the work order.

  • On-Hold - Select this status to pause work on the work order (e.g., waiting for parts or approval).

  • Done - Select this status when you complete the work order.

ℹ️ NOTE: You can change the status of a work order at any time from the work order detail panel by clicking the status buttons.

Priority Levels

You can assign a priority level to each work order to indicate its urgency:

  • None - No priority assigned.

  • Low - Non-urgent work that can be scheduled at convenience.

  • Medium - Standard priority for routine maintenance.

  • High - Important work that should be completed soon.

  • Emergency - Critical work requiring immediate attention.

 

Work Orders - Details