---
title: Work Order Lifecycle
description: Work order lifecycle
---

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2. [Work Orders](https://info.vueops.com/knowledge/work-orders?hsLang=en)
3. [Work Order Fundamentals](https://info.vueops.com/knowledge/work-orders?hsLang=en#work-order-fundamentals)

# Work Order Lifecycle

## Every work order follows a defined lifecycle through status changes. The status indicates where the work order stands in its execution.

### **Statuses**

- **Open** - Default status when you create a work order. The task is ready to be started.
- **In Progress** - Select this status to indicate that work has begun on the work order.
- **On-Hold** - Select this status to pause work on the work order (e.g., waiting for parts or approval).
- **Done** - Select this status when you complete the work order.

ℹ️ NOTE: You can change the status of a work order at any time from the work order detail panel by clicking the status buttons.

### **Priority Levels**

You can assign a priority level to each work order to indicate its urgency:

- **None** - No priority assigned.
- **Low** - Non-urgent work that can be scheduled at convenience.
- **Medium** - Standard priority for routine maintenance.
- **High** - Important work that should be completed soon.
- **Emergency** - Critical work requiring immediate attention.

 

![Work Orders - Details](https://info.vueops.com/hs-fs/hubfs/VueOps%20KB%20Article%20Images/Work%20Orders/Work%20Orders%20-%20Details.jpg?width=670&height=424&name=Work%20Orders%20-%20Details.jpg)

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